Privacy Policy

1. Overview

We understand the importance of protecting your personal information and appreciate the trust you place in us.

This Privacy Policy describes how Glamasia LLC (“we”, “us”, or “our”) collects and processes information through our website, products, and related services.

By accessing or using our website, you consent to the practices described in this policy.

2. Business Information

Customer support is provided exclusively through email communication.

3. Personal Information We Collect

We collect personal information in order to provide, improve, and maintain our services.

Information may be collected when you:

• Place an order
• Contact customer support
• Subscribe to communications
• Browse or interact with our website
• Use features or services available on the website, such as on-site product search

Personal information may include your name, shipping address, billing address, email address, payment information (processed by PayPal; we do not store full card details), device information, IP address, and browsing activity.

4. Automatically Collected Information

We automatically collect certain technical and usage information when you visit our website.

This may include browser type, device information, operating system, referring URLs, pages viewed, time spent on pages, and interactions with website content.

Like many websites, we use cookies and similar technologies to recognize devices, improve functionality, analyze traffic, and enhance the user experience.

5. Information From Third Parties

We may receive information from third-party partners such as PayPal (payment processing), shipping carriers (USPS, UPS, FedEx, DHL), Google Analytics (website analytics), and Google Ads (advertising and measurement).

This information may be used to fulfill orders, process payments, improve data accuracy, prevent fraud, and enhance customer support.

6. How We Use Personal Information

We use collected information to operate and improve our business and services, including to:

• Process orders and payments
• Provide shipping updates and customer support
• Improve website functionality and user experience
• Personalize content and recommendations
• Send service-related or promotional communications
• Detect fraud and maintain website security
• Comply with legal and regulatory obligations

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website performance and functionality.

Cookies may help remember user preferences, analyze website traffic, and provide a more personalized browsing experience.

You may control or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

We may also use third-party analytics and advertising services, including Google Analytics and Google Ads, which may collect information according to their own privacy policies. You can opt out of the sharing of your personal information for advertising on our Do Not Sell or Share My Personal Information page.

8. Sharing Of Personal Information

We do not sell personal information to third parties for money. However, the advertising and analytics cookies on our website (Google Ads and Google Analytics) may be considered “sharing” of personal information for cross-context behavioral advertising, or targeted advertising, under certain US state privacy laws. You can opt out at any time on our Do Not Sell or Share My Personal Information page.

Information may be shared only when necessary with the following service providers and partners:

• PayPal – payment processing
• Shipping carriers (USPS, UPS, FedEx, DHL) – order delivery and tracking
• Google Analytics – website analytics
• Google Ads – advertising and ad measurement
• DigitalOcean Spaces – file and image storage
• OpenAI – processing on-site product search queries
• Telegram – order notifications to our staff
• Our email service provider (SMTP) – order confirmations, shipping updates, and support emails
• Legal authorities when required by law
• Business entities involved in mergers, acquisitions, or asset transfers

Our service providers process personal information on our behalf and may use it only to provide their services to us, not for their own purposes.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information.

Payment transactions are processed by PayPal in accordance with applicable industry security standards, including PCI DSS requirements. We do not store full payment card details.

While we work to protect personal information, no transmission or storage system can be guaranteed to be completely secure.

10. Your Choices & Rights

We extend the following rights to all customers in the United States, regardless of their state of residence: the right to access, correct, delete, or obtain a copy of your personal information, and the right to opt out of the sale or sharing of your personal information and of targeted advertising.

You may also choose to limit certain data collection practices, such as cookie usage, through your browser settings, and you can opt out of sharing for advertising on our Do Not Sell or Share My Personal Information page.

To submit a privacy-related request, please email us at [email protected]. You do not need to create an account. For access, correction, deletion, or copy requests, we may verify your request by matching the information you provide with our order records. We do not require identity verification for opt-out requests.

We process opt-out requests within fifteen (15) business days. We respond to other privacy requests within forty-five (45) days; where reasonably necessary, we may extend this period by another forty-five (45) days and will notify you of the extension.

You may use an authorized agent to submit a request on your behalf. We may ask the agent to provide your signed permission to act for you.

If we decline your request, you may appeal by replying to our response or by emailing [email protected] with the subject line “Privacy Appeal.” We will respond within sixty (60) days and explain our decision. If you are not satisfied with the outcome, you may contact the Attorney General of your state.

We will not deny you goods or services, charge you a different price, or provide a different level of quality because you exercised any of your privacy rights.

Our website is not directed to children. We do not knowingly sell or share the personal information of consumers under sixteen (16) years of age.

11. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will be posted on this page together with the revised effective date.

For additional details regarding cookies and tracking technologies, please review our Cookie Policy.